Create Your Custom Hamper Questions - Answered!

This is where you take the reins! Choose your favourite treats, pick the perfect packaging, and create a hamper that’s as unique as the person you’re sending it to. 

For more info, check out our FAQs page

Is ‘Create Your Own’ the Same as Adding Extras?

Not quite! With Create Your Own, you have complete freedom to build a hamper from scratch – from the packaging to the treats inside. Want ten chocolate brownies and a pack of fudge? No problem. Or maybe a basket full of cheese and chutney? The choice is yours.

Adding extras works a little differently. You start with one of our lovely pre-designed hampers and simply add a few extra touches – perhaps some coffee sachets with a cream tea, or a bottle of prosecco to make a birthday hamper sparkle.

Both options are designed to give you flexibility, so whether you want full control or just a little upgrade, we’ll make sure your gift feels perfect.

How many items fit into a box?

As many as you like! When you build your own hamper, you can choose as many goodies as you want, and we’ll select a suitably sized eco-friendly box to keep everything safe on its journey to you.

The only exception is when you choose one of our wicker options, as these have a set capacity. As a guide:

• Red-Trim Wicker Tray – fits around 6–8 items and is beautifully cellophane-wrapped, so we don’t recommend adding more.

• 14” Lidded Wicker Basket – holds roughly 8 items.

• 18” Lidded Wicker Basket – can fit around 18–20 items.

If you’re unsure, just get in touch – we’ll happily advise or find an arrangement that works perfectly for your gift.

Why is there a delivery charge for a bespoke hamper?

Great question! Our courier partners work with us on set parcel weights for our pre-designed hampers, which helps us keep delivery costs low and predictable.

With bespoke hampers, we can’t guarantee the weight or size in advance because every box is unique – so we need to pass on a small part of the delivery cost.

It’s one of the reasons we offer our ready-made range for convenience and value, but if you’d love something truly personal, we’ll make sure it’s worth every penny.

I love one of your products. How many can I order?

Welcome to our Devon community – we’re so happy you’re here! Because we work with small local suppliers, we don’t always hold huge stock. We prefer to bring items in regularly for freshness and quality.

In most cases, ordering extra is absolutely fine, but if you’re asking for something like 200 jars of our strawberry preserve, we might need a few days to have another batch made.

If you’re planning a big order, just get in touch first – we’ll always do our best to make it happen.

Do I still get a free gift message with my bespoke hamper?

Absolutely! Adding your personal gift message is simple: build your hamper your way and simply pop your message in at checkout, and we’ll do the rest.