Here are a few helpful details before your hamper arrives.

For more tips and answers, check out our full FAQs page

How will my hamper be packed?

Every Devon food hamper is packed with care by hand – just as we’d do for friends and family. We use a sturdy, eco-friendly box, hand-stamped with the Devon Heaven logo for a rustic West Country feel, and add recyclable packing straw to keep everything snug and secure on its journey to you. For hampers that include cheese, we add an ice pack during warmer weather to help keep it cool and in great condition. If you’ve chosen one of our local wines or ales, each bottle will be tucked into a protective mesh sleeve for a safe trip – and yes, it’s fully recyclable too.

The majority of our Devon food hampers contain ambient items, meaning they have a longer shelf life – perfect for enjoying at your own pace. And because many of our hampers are gifts, we never include any invoicing inside the box – just the treats and your personal message.

It’s our way of making sure your hamper arrives fresh, beautifully presented, and with the planet in mind.

What do the gift cards look like?

Each hamper includes a beautiful postcard featuring some of our best-loved places in Devon. Here’s a convenient link to see the postcards from both sides. For every postcard, we share a little about the scene so you can feel connected to the place. On the reverse, you’ll find a charming postcard-style stamp and space for your personal message, just as though you’d sent it yourself. It’s a thoughtful touch that makes every gift feel truly special.

Adding your personal gift message is simple: choose your hamper, pop your message in at checkout, and we’ll do the rest.

How long will my Cream Tea last?

We recommend enjoying your cream and scones within 4 days of despatch for the best taste and texture.

But did you know they can last longer with the right care? Clotted cream, in particular, keeps beautifully when stored correctly. To help you make the most of your cream tea hamper, we’ve created a handy guide that covers:

• Freezing tips for cream and scones

• How to reheat scones for that fresh-from-the-oven taste

• A Cream Tea storage checklist

• Fun clotted cream facts

• Plus, answers to common FAQs about tea and jam

Read our Cream Tea Care Guide to help you keep your cream tea tasting fresh and perfect!

Hampers that fit our beautiful Wicker Trays & Baskets

Want to make your gift extra special? We offer two stunning wicker options:

• Red-Trim Wicker Tray – Each tray is carefully hand-wrapped in cellophane, with all excess neatly tucked underneath for a polished finish.

• Lidded Wicker Hamper Basket – handcrafted from split willow with extended straps and buckles, available in 14-inch and 18-inch sizes for a truly classic look.

Both options are packed with recyclable straw and placed inside one of our sturdy, eco-friendly boxes for safe delivery. An additional fee applies, and you’ll find a simple checkbox on the product page to select your preferred wicker upgrade. These reusable wicker options are memorable keepsakes for years to come.

Want to see the hampers designed to fit perfectly into our wicker trays and baskets? Here’s a quick link to browse the range.

Add Something Extra to one of our Hampers.

You can add extra items to any of our hampers right from this page – choose something sweet, savoury, or bubbly to make your gift even more memorable. Simply pick your additional items, and we’ll select a suitable box to send all your goodies. And don’t worry – if you choose a wicker hamper, it will be carefully placed inside one of our eco-friendly outer boxes for safe delivery.

Why not Create Your Own Hamper for a truly personal touch!

Want something unique? Why not create your own hamper! Choose your favourite treats and build a box that’s as special as the person you’re sending it to. We’ve made it easy with a dedicated page where you can pick from our full range of delicious Devon goodies – here’s a quick link to Create Your Own Hamper. You’ll also find answers to common questions to help you along the way. Have fun creating your perfect hamper!